terms of service

The terms of use (hereinafter referred to as "these Terms") for the online shop "Healing Music Healing Plaza" (hereinafter referred to as "this Service") operated by Della Co., Ltd. are set forth as follows.
Anyone who wishes to use this service must read and agree to these terms and conditions before registering.


Article 1 Scope and Changes of the Terms

  1. These Terms and Conditions apply to the use of the Service between the User (defined in Article 3, Paragraph 1) and the Company, and stipulate the terms of provision of the Service after the registration procedure is completed, as well as the rights and obligations between the Company and the User.
  2. In the event of any discrepancy between the contents of these Terms and any explanations given separately from these Terms, the provisions of these Terms shall take precedence.
  3. If it becomes necessary to change these Terms and Conditions, we may do so without obtaining the express consent of the user.
  4. When changing these Terms of Use pursuant to the preceding paragraph, the effective date shall be determined, and users shall be notified of the fact that these Terms of Use will be changed, the content of the changed Terms of Use, and the effective date thereof, prior to the effective date of the change to these Terms of Use, in the manner set forth in Article 14. However, in the case of minor changes such as amendments to wording that do not disadvantage users, such notice may be omitted.
  5. If you use the Service after the effective date of the changes to these Terms and Conditions, you will be deemed to have agreed to the changes to these Terms and Conditions.


    Article 2 Services Provided

    1. The Services provided by our company are the services listed in the following items.
      (1) Information provision service (2) Product sales service provided by Healing Music Healing Plaza (3) Various services incidental to the above
    2. The Company may change the content of the services set forth in each item of the preceding paragraph.

    Article 3 Membership Registration

    1. "Member" refers to a specific individual who has agreed to all of the contents of these Terms and Conditions, applied for membership registration in accordance with the procedures specified by our company, and has been approved by our company, and "User" refers to all individuals (including Members) who use this Service after agreeing to all of the contents of these Terms and Conditions.
    2. Minors may not register as members without the prior consent of a competent legal representative. If a member falsely represents that they have the consent of a competent legal representative or that they are an adult, they cannot revoke their intention to register.
    3. Membership registration procedures shall be completed by the person who wishes to register as a member, in accordance with the method specified by our company, on the member registration page of this service. When an application for membership registration is made to our company, it will be deemed that the application was made by the person who entered the name, etc. during the registration procedure.
    4. The Company may refuse registration if the applicant for membership registration falls under any of the following items.
      (1) If it is discovered that you have been subject to disciplinary action such as cancellation of your membership registration for our services due to a violation of these Terms or the terms of other services provided by our company.
      (2) If the application for membership registration contains false information
      (3) If the Company determines that the individual is a person who has previously violated a contract with the Company or a related party.
      (4) If the Company determines that you are a member of anti-social forces (meaning organized crime groups, members of organized crime groups, right-wing groups, anti-social forces, and other similar groups; the same applies hereinafter) or that you have any interaction or relationship with anti-social forces, such as cooperating with or being involved in the maintenance, operation, or management of anti-social forces through funding or other means.
      (5) If the Company determines that membership registration is inappropriate.

    Article 4: Changes to registered information

    1. If there is a change in all or part of the registered information, the member shall immediately take steps to change the registered information in accordance with the method prescribed by the Company.
    2. If a member does not carry out the change procedure set forth in the preceding paragraph, the member agrees in advance that processing based on the information already registered will be deemed appropriate and valid.
    3. The Company shall not be liable for any damages incurred as a result of a Member's failure to carry out the change procedures set forth in paragraph 1.

    Article 5 Management of Customer ID and Password

    1. Members shall bear all responsibility for the use and management of their customer ID and password that they set, approved, and registered when registering as a member.
    2. Members shall not transfer, inherit, change the name of, lend, disclose or leak their customer ID and password to a third party.
    3. The Company shall not be liable for any damages arising from negligence in the use of a Member's customer ID, password or credit card number, or from unauthorized use by a third party.
    4. We shall not be liable for any damages arising from a member forgetting their customer ID or password.
    5. If we confirm that a member's customer ID and password match using the method specified by our company, we will deem that the member using that customer ID and password has used the Service, and all responsibility in that case will fall on the member in question.

    Article 6: Membership Withdrawal and Suspension of Use

    1. Members can cancel their membership registration by submitting a cancellation request via our inquiry form and completing the cancellation procedure with our company.
    2. Our company may suspend or cancel membership at its discretion in the following cases:
      (1) In the cases set forth in Article 12
      (2) Repeated returns, cancellations, or specifying an incorrect shipping address
      (3) If it is discovered that any of the items in Article 3, Paragraph 4 applies to you after you register as a member.
      (4) If there has been a payment delay or non-payment in the past
      (5) Any other case in which the Company determines that the User is inappropriate as a User.

    Article 7: Purchase of Products

    1. Users can use this service to purchase products, etc. from our company.
    2. When purchasing products, etc., users must apply for purchase in accordance with the method specified by our company.
    3. Once the application acceptance process set forth in the preceding paragraph has been completed by our company and the user receives an email from us confirming the order details, a sales contract for the relevant product, etc. will be deemed to have been concluded between the user and our company.
    4. Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct is found in relation to the use of the Service, the Company may cancel or terminate the sales contract or take other appropriate measures.

    Article 8 Payment Methods

    1. The amount to be paid for the Products, etc. will be the total of the purchase price (including consumption tax) at the time of the purchase application as specified in Paragraph 2 of the preceding Article, shipping fees and handling charges related thereto, including consumption tax.
    2. Payment methods for the amount specified in the preceding paragraph are limited to payment by credit card in the user's name or a payment method separately approved by our company.
    3. When paying by credit card, the user shall comply with the terms of a separate agreement between the user and the credit card company. If any dispute arises between the user and the credit card company regarding the use of the credit card, the user shall resolve the dispute at their own responsibility.

    Article 9 Product delivery

    1. Products will be delivered by a delivery company designated by our company.
    2. If the User does not arrange for redelivery within the storage period set by the delivery company due to reasons such as a long absence or refusal to receive the product, and the product is not received, the Company may automatically cancel the order.
    3. We shall not be liable for any direct or indirect damage suffered by the user due to delays in product delivery.
    4. Packaged products can only be shipped within Japan.

    Article 10: Product returns, exchanges and refunds

    1. Due to the nature of the product, we cannot accept cancellations or returns after an order has been placed.
    2. If we are responsible for a defective product or other issues, we will accept returns or exchanges only if you contact us via our inquiry form within 7 days of receiving the product, in accordance with our separately specified method.
    3. In the case of the preceding paragraph, the user shall return the product in accordance with the procedures separately stipulated by our company. Shipping costs for returns and exchanges will be borne by our company only in cases where the reason is attributable to our company, such as a defective product or incorrect delivery.

    Article 11 Disclaimer regarding Products, etc.

    1. Other than as set forth in the preceding article, the Company shall not guarantee or assume any responsibility for the quality, performance, compatibility with other products, or other defects of the products sold or purchased through the Service, or for any damage, loss, or disadvantage resulting therefrom.
    2. Our company will not be held responsible for any problems arising from an unknown delivery address, etc., by contacting the user at the contact information registered by the user or by delivering the product to the address specified at the time of purchase.

    Article 12 Prohibited matters

    1. When using the Service, users shall not engage in any of the following acts or acts that may fall under any of the following items.
      (1) Any act that violates these Terms and Conditions or laws and regulations, any act that is linked to a crime, or any act that is contrary to public order and morals
      (2) Entering false member information when registering as a member or changing registered information
      (3) Possessing or using multiple customer IDs
      (4) Any act that may interfere with the operation of the Service or cause disruption to the Service.
      (5) Any act that infringes the property rights, privacy rights, intellectual property rights such as copyrights, or other rights or interests of the Company or a third party.
      (6) Any act that libels or slanders the Company or a third party.
      (7) Any act that causes inconvenience, disadvantage or damage to the Company or a third party.
      (8) Any act of obtaining or using a customer ID or password illegally.
      (9) Purchasing goods for commercial purposes, such as resale by competitors
      (10) Using purchased music (CDs, downloads, etc.) or streaming/listening music for purposes other than personal use (such as store background music or copying for commercial purposes).
      (11) Any other act that the Company deems inappropriate
    2. If the Company determines that a user's actions violate these Terms and Conditions, the Company may, without notice or warning, cancel the member's registration, prohibit or suspend the use of any services provided by the Company, or take any other necessary measures.
    3. If the Company takes any of the measures set forth in the preceding paragraph, the Company shall not be obligated to disclose to the User the reasons for taking such measures, to compensate the User for any damages incurred by such measures, or to bear any other obligations.
    4. Commercially available CDs and music distribution services contain the rights (copyright) of the lyricists and composers who created the music, as well as the rights (neighboring rights) of singers, performers, and record producers, and these rights are protected by copyright law. This means that commercially available CDs cannot be used without permission except for personal use. To use them, permission from the copyright holder (copyright management company, etc.) as well as the neighboring rights holder (record company, etc.) is required.
    5. If the Company determines that a user's actions violate these Terms and Conditions, the Company may, without notice or warning, cancel the member's registration, prohibit or suspend the use of any services provided by the Company, or take any other necessary measures.

    Article 13 Intellectual Property Rights, etc. Regarding Content Provided by the Company

    1. All copyrights, trademarks, and other intellectual property rights of the text, illustrations, designs, photographs, images, logos, icons, videos, programs, etc. (hereinafter referred to as "Content") provided to users through this service belong to our company or to parties that grant our company a license to use the Content, and users shall not engage in any acts that infringe these rights.
    2. Regardless of the purpose, it is strictly prohibited to use (copy, modify, divert, transfer, distribute, display, sell, publish, etc.) all or part of the content of this service or other posted content without the permission of the rights holder.
    3. If a problem arises between a user and a third party due to a violation of the provisions of the preceding two paragraphs, the user shall resolve such problem at their own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to the Company.

    Article 14 Notification and Contact

    1. The Company may notify users regarding the use of the Service by sending written notices, emails, posting notices on the Company's website, or by any other method that the Company deems appropriate, and users agree to this.
    2. If the Company provides the notice set forth in the preceding paragraph by sending a document or email, it shall be sufficient to send the notice to the contact information provided by the User at the time of application (or, if a change procedure is made, at the time of such change), and such notice shall be deemed to have reached the User at the time it would normally reach the User.
    3. If the Company gives the notice under paragraph 1 by posting on its website, the notice to the user will be deemed to have been given when the notice is posted on its website and becomes viewable by the user by accessing its website.

    Article 15 Handling of Acquired Information

    1. The handling of information acquired by the Company during the User's registration for the Service and any other use of the Service will be in accordance with the provisions of the Privacy Policy, and the User agrees that the Company will handle the information acquired from the User in accordance with the provisions of the Privacy Policy.
    2. We may use the acquired user information for the following purposes.
      (1) Identity verification when logging in to the Service
      (2) Shipping of products
      (3) Invoicing and settlement of product prices
      (4) To send email newsletters, advertisements, and other information and to confirm the results of such distribution.
      (5) Notification of usage precautions and other contact information from the Company to users
      (6) Developing, providing, maintaining, and improving our products, services, websites, content, and advertising
      (7) Creating statistical data after processing the information into a format that does not identify individuals
      (8) Conducting customer surveys
      (9) Marketing research, statistics, and analysis
      (10) System maintenance and troubleshooting
      (11) Providing technical support and responding to user inquiries
      (12) Response to any acts that violate these Terms and Conditions or other terms and conditions established between the Company and the User

    Article 16 Changes and Discontinuation of Services

    In managing the operation of this service, our company may change, suspend or cancel this service without prior notice or consent from the user in any of the following cases. Furthermore, our company shall not be liable for any damages suffered by the user as a result of the service being stopped or changed.

    (1) When emergency maintenance and inspection is required due to a problem with the computer system (hereinafter referred to as the "System") of the Service Equipment, etc.
    (2) When system operation becomes difficult due to fire, power outage, natural disaster, or other force majeure.
    (3) When system operation becomes difficult due to a man-made disaster (war, riot, disturbance, labor dispute, etc.)
    (4) When system operation becomes difficult due to interference by a third party, etc.
    (5) Any other case where the Company determines that it is unavoidable to suspend the system.



    Article 17 Transfer of contractual status

    1. Members may not assign, transfer, pledge or otherwise dispose of their rights or obligations under these Terms and Conditions to a third party without the prior written consent of the Company.
    2. In the event that the Company transfers the business related to the Service to a third party, the Company may transfer to the transferee the rights and obligations under these Terms and Conditions, as well as the registered matters and other information of Members, and Members hereby consent to such transfer in advance. Note that the business transfer specified in this paragraph includes not only ordinary business transfers, but also company splits and any other cases in which the business is transferred.


    Article 18 Entrustment to Third Parties

    The Company may outsource the operations necessary for the provision of the Service to a third party, and the Member agrees to this. However, this does not relieve the Company of its obligations to the Member.


    Article 19 Disclaimer

    1. Our company will be exempt from liability by processing business in accordance with the user's registration details.
    2. We shall not be liable for any damages incurred by users due to system interruptions, delays, or suspensions caused by communication line or computer failures despite our taking reasonable safety measures, or damages incurred by users due to tampering with web pages.
    3. We shall not be liable for any damages incurred by users or third parties as a result of users' violation of these Terms and Conditions.
    4. If a user causes damage to another user or a third party through the use of this service, the member shall resolve the matter at his/her own responsibility and expense and shall not cause any damage to the Company.
    5. Users must use this service in accordance with the "User Environment Settings" separately stipulated by our company. We shall not be held responsible for any damages incurred as a result of using the service in a manner that does not comply with these regulations.
    6. If damages incurred by a user are due to our breach of contract or tort, the scope of compensation that we will bear to the user will be limited to the actual damages that are directly caused by our actions, and will be capped at the price of the products ordered by the user, except in cases where we have acted intentionally or with gross negligence.


      Article 20 Severability

      Even if any provision or part of any provision of these Terms and Conditions is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and Conditions and the remaining part of the provision that is determined to be invalid or unenforceable shall continue in full force and effect.


      Article 21 Governing Law and Jurisdiction

      These Terms and Conditions shall be construed in accordance with the laws of Japan, and in the event of litigation arising out of these Terms and Conditions, the Tokyo District Court shall be the exclusive court of first instance.