Please contact us using the inquiry form .

Please enter 8 to 12 alphanumeric characters (no symbols allowed).

Please make the changes on "My Page" .

If your email address or password is incorrect, you will not be able to log in. If you have forgotten your password, please apply for a reissue by clicking "Forgot your password?"

We accept credit card payments, PayPal, Paidy, PayPay, Rakuten Pay, and carrier payments.

* Carrier payment: Softbank, au, DoCoMo

■ Credit card payment
We accept the following cards. Payment in full is also possible.
VISA, Mastercard, American Express, JCB, Diners Club, Discover Card
* Withdrawals will be subject to the membership terms and conditions of each credit card.
Please contact your card issuer for details.

■ PayPal
Simply register your credit card or debit card or set up direct debit at your bank and you can conduct transactions using only your ID and password.
You can use it safely without disclosing your payment information to the store.
For more information on how to use PayPal and payment methods, please visit https://www.paypal.com/jp/webapps/mpp/personal/how-paypal-works .

■ Paidy deferred payment (Paidy)
This is an online payment method that does not require prior registration and allows you to pay one month's purchase amount in one lump sum the following month.
To use this service, you will need a mobile phone that can receive SMS (Short Message Service).
For more information about paidy, please visit https://paidy.com/payments/ .

■ PayPay balance payment
If you use PayPay, the payment will be taken from your PayPay balance when the purchase is completed.
▼Please check the following page for the procedure for PayPay payment.
https://paypay.ne.jp/guide/net-service/
▼Inquiries about PayPay
For any questions or inquiries regarding PayPay, please also use the following page.
https://paypay.ne.jp/help/

■ Rakuten Pay
You can place an order using the credit card information registered to your Rakuten ID.
To use this service, you must register as a Rakuten member.
Payment will be made via Rakuten Pay, and the payment will be charged to Rakuten Pay based on the date the product is shipped.
Payment terms, closing dates, and withdrawal dates vary depending on the credit card registered with Rakuten Pay.
For more information, please visit https://checkout.rakuten.co.jp/ .

■ Carrier payment ( Softbank lump sum payment, au easy payment, d payment (Docomo payment) )
The payment will be billed together with your mobile phone bill at the time determined by your mobile phone company, so it will be based on that payment deadline. (Please follow the payment method of each carrier.)

If you would like a receipt, please register as a member before purchasing. You can download it from your "My Page."

We cannot accept cancellations or returns after an order has been placed due to customer convenience, nor can we accept exchanges or changes to your order.

<Downloadable product>
Due to the nature of downloadable products, we cannot accept returns or refunds even if the product has not been downloaded or used. Please make sure to check your own operating environment before purchasing.

<CD products>
Returns and refunds cannot be accepted even if the product has not been opened or used.

<Miscellaneous goods>
We cannot accept returns or refunds even if the product has not been opened or used. Please make sure that the size and color are correct before purchasing.

Please contact us using the inquiry form . In the unlikely event that the delivered product is defective, we will replace it at our expense, including shipping and handling fees.

We apologize for the inconvenience, but please contact us via the inquiry form within 7 days of receiving the product.

After checking, we will send you an email with instructions on how to return the item.
*Please note that we may not be able to accept exchanges if 7 days have passed since the product arrived.

If you register as a member and enter your email address (required) when placing an order, we will send you a confirmation email when you place an order.

If you are a registered member, you can also check your order history in "My Page".

It is possible that you did not complete the order process, you entered an incorrect email address, or the order was filtered out to spam.

Please check your computer or mobile phone settings for rejection of incoming emails and spam mail (spam folder), and if you have spam protection in place, please set it up so that you can receive emails from customer@healingplaza.jp .

Even if you do not receive an order completion email, your order may have been accepted, so please contact us using the inquiry form .

You can check your order history in "My Page".

Copyright and Neighboring Rights Commercially available music CDs contain the rights of the lyricists and composers who created the music (copyright), as well as the rights of the singers, performers, and record producers (neighboring rights), and these rights are protected by copyright law.

As a result, if you wish to use audio from a commercially available CD for purposes other than personal use, you will need permission from the copyright holder (such as a copyright management company) as well as the neighboring rights holder (such as a record company).

If you are considering using this service, please contact us using the inquiry form .

Shipping is free. *Additional shipping charges may apply to remote islands and some areas.

Once your order is received, it will usually be shipped within 1 to 3 business days.
We are closed on Saturdays, Sundays, and holidays, so we do not ship on these days.

As a general rule, deliveries are made via Yamato Transport's "Nekoposu" service, which delivers items to your mailbox, so delivery should take approximately 2 to 5 days.
*Please note that we cannot accommodate requests for specific delivery dates and times.

Shipping is only available within Japan.

Gift wrapping is not available.

<Browser>
Windows
・Google Chrome (latest version)
・Mozilla Firefox (latest version)
・Microsoft Edge (latest version)
*If you are using Microsoft Internet Explorer (IE), we ask that you use Microsoft Edge in accordance with Microsoft's policies and recommendations.

Macintosh
・Google Chrome (latest version)
・Safari (latest version)
・Mozilla Firefox (latest version)
*We recommend that you always update your OS and browser to the latest version.

Smartphone <OS/Browser>
・Android
Latest version of the standard browser (Japanese version)
・iOS
Latest version of the standard browser (Japanese version)

You can download songs up to two times
After completing your purchase, you will receive an email with a URL that can be used to download the product up to two times.
(If you are a member, the same URL is also listed in "Order History" on "My Page.")

Clicking on the URL will begin downloading the audio data in a compressed folder (zip folder).
Extract the downloaded compressed folder, extract the MP3 data, and enjoy the music.

*For iPhone
The download procedure is the same as above, but for playback, you will need to import the music into iTunes on your computer, then after syncing it to your iPhone, you can enjoy it using the standard Music app.

*The method for unzipping the compressed folder varies depending on the device you are using.

If you cannot view the audio file after downloading, the following problems may be the cause.
The Zip file cannot be unzipped.
I don't know where the downloaded data is saved.
・Download is not completed due to insufficient storage space on your device. etc.

Please note that we are unable to provide appropriate answers regarding the operation or settings of your device.
We apologize for the inconvenience, but for any questions regarding device operation or settings, please contact your carrier or device manufacturer.

We will do our best to assist you until we can confirm the audio file, so please check the above first.
If you have any questions, please contact us.

Once you have downloaded a product, you will use it at your own risk.

Please back up your data at your own risk in case you accidentally delete content, damage your PC, or have to reinstall your OS.

You can download the web catalog from the "Catalogue" section on our website.